Terms and Conditions

Last updated — April 2026

These Terms and Conditions ("Terms") govern your access to and use of the services provided by Glymp ("Glymp", "we", "us", or "our"), including the Glymp mobile applications, website, and all related features and services ("Services").

Visiting our website https://glymp.app
Downloading and using the Glymp User App or Business App
Discovering, posting, reviewing, or interacting with stores, products, and content
Earning or redeeming Glymp Coins
Promoting listings and business content (for business users)

By accessing, downloading, or using our Services, you agree to be bound by these Terms, our Privacy Policy, and Community Guidelines. This is a legally binding agreement between you and Glymp. If you do not agree, you must not use our Services.

For any questions, contact us at support@glymp.app.

Platform Intermediary Status

✓ Glymp is an 'Intermediary' as defined under Section 2(1)(w) of the Information Technology Act, 2000.
✓ The platform merely provides a space for users and businesses to interact and share content.
✓ We do not originate, select, or modify the transmission of user content, and we do not select the receivers of such information.
✓ As an intermediary, we are not liable for any third-party information, data, or communication links made available or hosted by us.

Important Platform Notice

✓ These Terms are between you and Glymp, not Apple Inc. or Google LLC.
✓ Apple and Google are not responsible for the Services or their content.
✓ Apple and Google have no obligation to provide maintenance or support.
✓ Any claims related to the app must be directed to Glymp, not Apple or Google.

1. Eligibility

Glymp is rated 12+ on app stores. By using our Services:

Users aged 18 and above may use all features of the platform independently.
Users aged 12 to 17 may use the platform with the verified consent of a parent or legal guardian. The parent/guardian accepts responsibility for the minor's activity.
Children under 12 are not permitted to use the Services. If we discover an account belonging to someone under 12, it will be terminated and associated data deleted.
Business accounts may only be created by individuals who are at least 18 years old and have the legal authority to represent the business.
You represent that you have the legal capacity to enter into a binding agreement under Indian law.

2. Account Registration and Responsibilities

2.1 Account Creation

You must provide accurate, complete, and current information during registration.
One person may maintain one personal account and one business account.
Account details must reflect your real identity — pseudonymous or impersonation accounts are not allowed.

2.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials.
You must notify us immediately of any unauthorized access or suspected breach.
You are solely responsible for all activities that occur under your account.
Glymp is not liable for losses arising from unauthorized account use.

2.3 Account Verification

We may require phone number or email verification for account creation.
Business accounts may require additional verification (GST, business address, identity).
We reserve the right to reject or suspend unverified accounts.

3. User-Generated Content (UGC)

3.1 Content Ownership

You retain ownership of the content you post on the platform. However, by posting, you:

Grant Glymp a non-exclusive, royalty-free, worldwide, transferable, sub-licensable license to use, host, store, display, reproduce, modify, adapt, and distribute your content in connection with operating and improving the Services.
This license continues even if you stop using the Services, for content that has been shared, cached, or archived.
You can delete your content at any time through the app, which will remove it from public display (subject to caching delays and third-party shares).

3.2 Content Warranties

By posting content, you represent and warrant that:

You own or have all necessary rights to the content.
The content does not infringe any third-party intellectual property, privacy, or publicity rights.
The content is accurate and not misleading (especially for reviews and ratings).
The content complies with our Community Guidelines and applicable law.

3.3 Platform Rights Over Content

Glymp reserves the right to:

Review, moderate, or remove content at our sole discretion.
Use automated systems for content moderation and policy enforcement.
Take down content pursuant to valid legal requests (e.g., court orders, DMCA-equivalent notices).
Restrict or ban accounts that repeatedly post violating content.

4. Prohibited Activities

You agree not to:

Use the Services for illegal, fraudulent, or unauthorized purposes.
Post false, deceptive, or misleading content (including fake reviews, inflated ratings, or spam).
Harass, threaten, defame, stalk, or abuse other users or businesses.
Post content that is obscene, sexually explicit, hateful, violent, or discriminatory.
Impersonate any person, business, or entity.
Upload viruses, malware, or malicious code.
Attempt to access other users' accounts or private data without authorization.
Scrape, crawl, or use automated tools to extract data from the platform.
Interfere with or disrupt the Services, servers, or networks.
Circumvent security measures, rate limits, or access controls.
Use the platform for pyramid schemes, multi-level marketing, or unsolicited commercial messages.
Manipulate the Glymp Coins system through fraudulent activity.
Create multiple accounts for the purpose of artificial engagement or abuse.

Violation of these rules may result in content removal, account suspension, permanent ban, and/or legal action.

5. Business Users — Additional Terms

5.1 Business Listings

You are responsible for the accuracy of all business information (name, address, category, hours, contact details).
Product listings must reflect actual availability and pricing.
Misleading listings may be removed and the account penalized.

5.2 Paid Promotions

Glymp offers paid promotion features to increase visibility of your listings.
Promoted content must comply with all Terms and Community Guidelines.
Promotion fees are non-refundable once the campaign has begun unless ${SITE_CONFIG.BRAND_NAME} discontinues the promotion due to policy violations.
${SITE_CONFIG.BRAND_NAME} does not guarantee specific results (impressions, clicks, sales) from paid promotions.
All promotions must be clearly identifiable as promoted/sponsored content.

5.3 Business Content

Photos and videos posted by businesses are subject to the same content policies as user-generated content.
You must have the right to use all images and logos you upload.
Product images must accurately represent the actual product.

6. Glymp Coins — Rewards Program

Glymp offers a rewards system called "Glymp Coins." By participating, you agree:

Glymp Coins have no monetary value and cannot be exchanged for cash or transferred between accounts.
Glymp Coins are earned through eligible activities as defined by Glymp (e.g., posting reviews, engagement milestones).
Redemption options are determined by ${SITE_CONFIG.BRAND_NAME} and may change at any time.
Glymp reserves the right to modify, suspend, or terminate the rewards program at any time without prior notice.
Coins earned through fraudulent activity (fake accounts, fake reviews, scripted engagement) will be revoked, and the account may be banned.
Glymp Coins balances are forfeited upon account termination or deletion.
Glymp may set expiration periods for unused Glymp Coins.
Disputes regarding Glymp Coins will be resolved at the sole discretion of ${SITE_CONFIG.BRAND_NAME}.

7. Intellectual Property Rights

All platform content, software, trademarks, logos, and designs (excluding User Content) are owned by or licensed to Glymp. You may not:

Copy, modify, distribute, sell, or create derivative works from our platform content.
Use the "Glymp" name, logo, or branding without written permission.
Reverse-engineer, decompile, or disassemble any part of the Services.

Unauthorized use may result in legal action under the Indian Copyright Act, 1957 and the Trade Marks Act, 1999.

8. Third-Party Services and Links

The Services may include links to or integrations with third-party platforms. We do not control and are not responsible for:

Third-party content, products, or services.
Privacy practices of third parties.
Losses arising from third-party interactions.
Transactions conducted through external payment gateways.

Use of third-party services is at your own risk and subject to their terms.

9. Artificial Intelligence Features

Glymp may offer AI-powered features including:

AI-powered search and discovery.
Content recommendations and personalization.
Image generation and enhancement.
Natural language processing for search queries.

AI-generated outputs:

Are provided for informational purposes only.
May be inaccurate or incomplete.
Should not be relied upon for critical decisions.
Glymp is not liable for actions taken based on AI-generated outputs.

10. Fees and Payments

Some features may be offered for a fee (e.g., business promotions, premium features).

All prices will be disclosed before purchase and are in Indian Rupees (INR) unless stated otherwise.
Payments are non-refundable unless required by applicable law or specified in our refund policy.
Applicable taxes (GST) will be charged as per Indian tax regulations.
Glymp reserves the right to change pricing with reasonable notice.
Payment processing is handled by third-party gateways; we do not store card information.
Failed or disputed payments may result in suspension of premium features.

11. Termination and Suspension

11.1 By Us

We may suspend or terminate your access:

For violation of these Terms, Community Guidelines, or applicable law.
For misuse of the Services or fraudulent activity.
To comply with legal or regulatory obligations.
If your account is inactive for an extended period.
At our sole discretion, with or without notice.

11.2 By You

You may stop using the Services at any time.
You may request account deletion through app settings or by emailing us.
Account deletion is processed within 30 days; data is purged within 90 days (subject to legal retention requirements).

11.3 Survival

The following provisions survive termination: Intellectual Property, Limitation of Liability, Indemnification, Governing Law, and any accrued obligations.

12. Disclaimer of Warranties

The Services are provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law:

Glymp makes no warranties, express or implied, regarding the accuracy, reliability, completeness, or availability of the Services.
We do not guarantee that the Services will be uninterrupted, error-free, or secure.
We do not endorse or verify the accuracy of user-generated content, business listings, or reviews.
We are not responsible for any transactions between users and businesses conducted through or discovered via the platform.

13. Limitation of Liability

To the maximum extent permitted by Indian law:

Glymp, its parent company, subsidiaries, affiliates, and their respective owners, directors, officers, employees, agents, and shareholders shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
In no event shall our aggregate liability for all claims related to the Services exceed the total amount paid by you (if any) to us in the last twelve (12) months, or INR 5,000, whichever is lower.
This limitation applies regardless of the legal theory, including contract, tort, negligence, strict liability, or otherwise, even if we have been advised of the possibility of such damages.
Nothing in these Terms limits liability for fraud, willful misconduct, or any liability that cannot be excluded by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Glymp, its officers, directors, employees, and agents from and against all claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from:

Your access to or use of the Services.
Your User Content, including any claims that your content violates the rights of another party.
Your violation of these Terms, Community Guidelines, or any applicable law.
Your interaction with other users or businesses (offline or online).
Any fraudulent activity, misrepresentation, or willful misconduct by you.
Any disputes between you and a third party encountered through our platform.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

15.2 Jurisdiction

All disputes shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.

15.3 Dispute Resolution

Before filing a formal claim, both parties agree to attempt resolution through good-faith negotiation for a period of 30 days. If unresolved, disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996.

16. General Provisions

Severability: If any provision is found unenforceable, the remaining provisions remain in full effect.
Entire Agreement: These Terms, along with the Privacy Policy and Community Guidelines, constitute the entire agreement between you and us.
Assignment: You may not assign your rights under these Terms. Glymp may assign its rights without restriction.
Waiver: Our failure to enforce any provision does not constitute a waiver of future enforcement.
Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control (natural disasters, government actions, epidemics, internet outages).
Notices: We may send notices via email, in-app notification, or posting on the platform.
No Agency: No joint venture, partnership, employment, or agency relationship exists between you and Glymp as a result of these Terms or use of the Services.
Third-Party Beneficiaries: Glymp's owners, directors, officers, and employees are intended third-party beneficiaries of the liability and indemnification sections of these Terms.

17. Changes to These Terms

We may update these Terms from time to time.
Changes will be effective upon posting with an updated "Last updated" date.
Material changes will be communicated via in-app notification or email.
Continued use of the Services after changes constitutes acceptance of the revised Terms.
If you disagree with updated Terms, you must stop using the Services and delete your account.

18. Contact Information

Glymp

Powai, Mumbai, Maharashtra, India

General Support: support@glymp.app

Legal Inquiries: support@glymp.app

Grievance Officer: khushal@glymp.app